Delivering timely, safe, and optimal care to patients is an unalienable obligation of a health system and its workers; sub-optimal care, as a rule, ends up with deteriorating conditions for patients. This is certainly the case in general hospital wards, where an increasing number of acutely ill patients (AIP) are admitted. Failing to identify and manage AIPs may lead to catastrophic outcomes. Implementing a Critical Care Service (CCS), aimed at timely identification and management of AIPs, was an approach to overcoming these shortcomings. An evaluation study is designed to explore the potential impact of CCS in 13 medical-surgical wards in an Iranian University Hospital during the 72-week period. The study design is a Stepped-Wedge Cluster Randomized Controlled Trial.
The study include, for each ward, an unexposed to the intervention phase, a training phase, and an exposed to the intervention phase during which the ward go through a transition phase of adopting the intervention (CCS). All patients care for during the unexposed; training and exposed to the intervention phases are included as unexposed, training, and exposed respectively. Burn, cardiac surgery, pediatric and neonatal will exclude from the study. The CCS team is nurse-led, and the CCS team members have responsibility for training and assisting the ward staff in caring for the AIPs. The primary outcomes are CPRs and mortality, and the secondary outcomes are length of stay and admission to intensive care unit. The outcomes in two phases will be compared, when the ward patients receive routine care and later on when the CCS will be implemented in the wards.