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IRCT20190913044760N1 IRCT 2022-08-31 Tehran University of Medical Sciences The effect of a welcome nurse on the rate of Left-Without-Being-Seen Patients of emergency department before the emergency physician visit The effect of presence of a welcome nurse on the rate of Left-Without-Being-Seen Patients of emergency department before the emergency physician visit 2022-04-04 anticipated 60 Complete https://irct.ir/trial/60530 interventional Randomization: Randomized, Blinding: Not blinded, Placebo: Not used, Assignment: Parallel, Purpose: Health service research, Randomization description: In this study, sampling is done in two steps, first by lottery random sampling method, from the emergency department of public hospitals of Lorestan. two hospitals University of Medical Sciences in Khorramabad city. Respectively, as a control group, And the experimental group will be selected. In the next step, patients who leave the emergency department before the emergency physician visit to these two hospitals will enter the study with the inclusion criteria by the available sampling method. N/A Effect of presence of a welcome nurse. Intervention 1: Control group: In the hospital designated as the control, patients and their companions are asked to complete the study tools after obtaining informed consent. The above process will continue until the specified sample size is reached. Intervention 2: Intervention group: In the hospital designated for the intervention, the researcher and his team of colleagues are stationed at the entrance of the emergency department based on the planning done and introduce themselves to the clients of the emergency department in the hospital where the intervention took place, as a welcoming nurse and receive them for medical services. Help. If after triage, for various reasons, the patient intends to leave the emergency department before the doctor's visit and personal consent, the researcher acts as a welcoming nurse and tries to help solve the problem or explain the steps. Which should be done to dissuade the patient and his patient from leaving the hospital. If the patient and his companions want to leave the ward before visiting the specialist, after obtaining informed consent, people with inclusion criteria will be asked to complete the study tools. Yes - There is a plan to make this available What will be shared: All unidentifiable data can be provided if required When: Access period starts 6 months after the results are published To whom: All researchers working in scientific institutes and universities who send requests Conditions: The data can be used in accordance with copyright law and for further research in this field Where to obtain: Send email to Mr. Mohammad Hajipour at mohammadhajipour8131@yahoo.com How to obtain: After reviewing the application and the applicant's conditions, if approved, the data will be sent within a month. Comments:
public Mohammad, Hajipour
Naser khosro street
Khorramabad Iran (Islamic Republic of) 6816967945 +98 66 3320 0104 mohammadhajipour8131@yahoo.com Tehran University of Medical Sciences scientific Zahra Abasi Dolatabadi
Mirkhani Blvd
Tehran Iran (Islamic Republic of) 1419733171 +98 21 6105 4329 zahra_abasi2000@yahoo.com Tehran University of Medical Sciences Iran (Islamic Republic of) Iran (Islamic Republic of) Age between 18 and 60 years Leave the hospital after triage and before the emergency physician visit Leave the emergency department with self discharge 18 years 60 years Both Not having a diagnosed psycho-cognitive disorder based on the patient's self-expression Behavior Behavior Control group: In the hospital designated as the control, patients and their companions are asked to complete the study tools after obtaining informed consent. The above process will continue until the specified sample size is reached. Intervention group: In the hospital designated for the intervention, the researcher and his team of colleagues are stationed at the entrance of the emergency department based on the planning done and introduce themselves to the clients of the emergency department in the hospital where the intervention took place, as a welcoming nurse and receive them for medical services. Help. If after triage, for various reasons, the patient intends to leave the emergency department before the doctor's visit and personal consent, the researcher acts as a welcoming nurse and tries to help solve the problem or explain the steps. Which should be done to dissuade the patient and his patient from leaving the hospital. If the patient and his companions want to leave the ward before visiting the specialist, after obtaining informed consent, people with inclusion criteria will be asked to complete the study tools. Index of discharge from the hospital, Left-Without-Being-Seen patients at emergency department. Timepoint: before and after the intervention. Method of measurement: The fish card related to personal satisfaction in the emergency department, which includes questions such as the shift to visit the hospital, the length of stay in the hospital, the amount of personal satisfaction in three shifts, the shift leaving the hospital, the reason for personal satisfaction, etc. Level of satisfaction. Timepoint: Before and after the intervention. Method of measurement: A 20-question short scale questionnaire of satisfaction with emergency department services, which includes questions about patients' satisfaction of the emergency department. Tehran University of Medical Sciences Approved 2022-02-09 Research Ethics Committee of the School of Nursing and Midwifery and the School of Rehabilitation of (Eastern Nusrat), Dr. Mirkhani St, Tohid Square. Tehran Tehran Iran (Islamic Republic of)