Protocol summary

Study aim
To evaluate the effectiveness of a structured digital diabetes self-management education (DSME) program delivered through WhatsApp and the mySugr mobile application in improving glycemic control (HbA1c) compared with conventional counseling among adults with type 2 diabetes mellitus over 12 weeks. Secondary objectives are to assess changes in fasting blood glucose, diabetes self-efficacy, and self-care behaviors.
Design
Single-blind, parallel-group randomized controlled trial with 1:1 allocation using computer-generated block randomization. Outcome assessors will be blinded to treatment allocation.
Settings and conduct
The study will be conducted at the outpatient diabetes clinic of a tertiary care hospital in Jhelum, Pakistan. A total of 158 eligible participants will be randomized equally into intervention and control groups and followed for 12 weeks
Participants/Inclusion and exclusion criteria
Adults (≥18 years) with type 2 diabetes diagnosed for at least 3 months, having smartphone access with WhatsApp and mySugr, and providing informed consent will be included. Exclusion criteria include type 1 or gestational diabetes, severe diabetes complications, cognitive impairment, pregnancy, hospitalization during the study, or inability to use a smartphone
Intervention groups
Participants will receive structured digital DSME for 12 weeks, including WhatsApp-based educational and motivational messages 2–3 times weekly and fasting blood glucose logging using the mySugr application three times weekly, in addition to routine diabetes care.
Main outcome variables
The primary outcome is change in HbA1c from baseline to 12 weeks. Secondary outcomes include fasting blood glucose, Diabetes Self-Efficacy Scale (DSES) score, and Summary of Diabetes Self-Care Activities (SDSCA) score.

General information

Reason for update
Acronym
DiGEST Trial
IRCT registration information
IRCT registration number: IRCT20260703070054N1
Registration date: 2026-07-09, 1405/04/18
Registration timing: retrospective

Last update: 2026-07-09, 1405/04/18
Update count: 0
Registration date
2026-07-09, 1405/04/18
Registrant information
Name
Sumaira Riaz
Name of organization / entity
National University of Medical Sciences
Country
Pakistan
Phone
+92 306 9578847
Email address
sulemanpaaras@gmail.com
Recruitment status
Recruitment complete
Funding source
Expected recruitment start date
2025-09-01, 1404/06/10
Expected recruitment end date
2025-09-30, 1404/07/08
Actual recruitment start date
2025-09-01, 1404/06/10
Actual recruitment end date
2025-09-30, 1404/07/08
Trial completion date
2026-08-31, 1405/06/09
Scientific title
Effectiveness of Structured Digital Diabetes Self-Management Education (DSME) on Glycemic Control in Type 2 Diabetes in Jhelum, Pakistan: A Randomized Controlled Trial
Public title
Effectiveness of Structured Digital Diabetes Self-Management Education (DSME) on Glycemic Control in Type 2 Diabetes in Jhelum, Pakistan: A Randomized Controlled Trial
Purpose
Treatment
Inclusion/Exclusion criteria
Inclusion criteria:
Age ≥18 years Diagnosed with T2DM for ≥3 months (to ensure familiarity with self-care challenges). Access to a smartphone with WhatsApp and my Sugr app Willing to participate and provide informed consent
Exclusion criteria:
Type 1 diabetes or gestational diabetes. Severe complications (e.g., end-stage renal disease, severe retinopathy) Mental health conditions or cognitive impairments preventing participation Inability to use WhatsApp or lack of smartphone access. Pregnancy or hospitalisation during the study period.
Age
From 18 years old
Gender
Both
Phase
2-3
Groups that have been masked
  • Outcome assessor
Sample size
Target sample size: 158
Actual sample size reached: 160
Randomization (investigator's opinion)
Randomized
Randomization description
Participants will be randomized in a 1:1 ratio to either the structured digital diabetes self-management education (DSME) intervention group or the conventional counseling control group. The unit of randomization is the individual participant. Computer-generated block randomization with variable block sizes of 4, 6, and 8 will be used to ensure balanced allocation between study arms while minimizing predictability. Randomization will be stratified according to baseline HbA1c (<7% vs. ≥7%) and literacy level to achieve balance in important prognostic factors. The random allocation sequence will be generated by an independent researcher using a computer-based random number generator (IBM SPSS Statistics version 26) before participant enrollment.
Blinding (investigator's opinion)
Single blinded
Blinding description
This is a single-blind randomized controlled trial. Due to the nature of the intervention, participants and the investigators delivering the intervention cannot be blinded to group allocation. However, outcome assessors, including laboratory personnel measuring HbA1c and researchers administering and scoring the Diabetes Self-Efficacy Scale (DSES) and Summary of Diabetes Self-Care Activities (SDSCA), will remain blinded to treatment allocation throughout the study. Statistical analyses will be performed using coded group assignments whenever feasible to minimize detection bias.
Placebo
Not used
Assignment
Parallel
Other design features

Secondary Ids

empty

Ethics committees

1

Ethics committee
Name of ethics committee
Ethical Review Committe-AFPGMI
Street address
CMH Rd, Rawalpindi,
City
Rawalpindi
Postal code
46000
Approval date
2025-08-25, 1404/06/03
Ethics committee reference number
605-AAA-ERC-AFPGMI

Health conditions studied

1

Description of health condition studied
Type 2 Diabetes Mellitus (T2DM)
ICD-10 code
E11
ICD-10 code description
Type 2 diabetes mellitus

Primary outcomes

1

Description
Change in glycated haemoglobin (HbA1c) level from baseline to 12 weeks to assess glycaemic control.
Timepoint
Measured at baseline (before randomisation) and at 12 weeks (end of the intervention).
Method of measurement
HbA1c will be measured using high-performance liquid chromatography (HPLC) (Bio-Rad D-10 analyser) on venous blood samples collected at baseline and at 12 weeks. Glycaemic control will be assessed by comparing the change in HbA1c between the two study groups.

Secondary outcomes

1

Description
Change in fasting blood glucose (FBG) level from baseline to 12 weeks.
Timepoint
Measured at baseline (before randomization) and at 12 weeks (end of the intervention).
Method of measurement
Fasting blood glucose will be measured after an overnight fast using standardized laboratory methods or a calibrated glucometer according to hospital protocol. The change in FBG between baseline and 12 weeks will be compared between study groups.

2

Description
Change in diabetes self-efficacy from baseline to 12 weeks.
Timepoint
Measured at baseline (before randomization) and at 12 weeks (end of the intervention).
Method of measurement
Self-efficacy will be assessed using the validated 8-item Diabetes Self-Efficacy Scale (DSES). The mean score will be calculated and changes from baseline to 12 weeks will be compared between the intervention and control groups.

3

Description
Change in diabetes self-care behaviors from baseline to 12 weeks.
Timepoint
Measured at baseline (before randomization) and at 12 weeks (end of the intervention).
Method of measurement
Self-care behaviors will be assessed using the validated Summary of Diabetes Self-Care Activities (SDSCA) questionnaire. Total and domain scores will be calculated, and changes from baseline to 12 weeks will be compared between study groups.

Intervention groups

1

Description
Intervention group: Participants randomized to the intervention arm will receive a structured Digital Diabetes Self-Management Education (DSME) program in addition to routine diabetes care for 12 weeks. The intervention comprises WhatsApp-based educational and motivational messages delivered 2–3 times per week covering healthy diet, physical activity, medication adherence, blood glucose monitoring, and prevention of diabetes-related complications. Participants will also use the mySugr mobile application to record fasting blood glucose (FBG) at least three times weekly and share glucose logs with the research team through WhatsApp. Routine diabetes care and prescribed medications will continue unchanged throughout the study.
Category
Behavior

2

Description
Control group: Participants randomized to the control arm will receive conventional diabetes care consisting of standard face-to-face counseling during routine outpatient visits for 12 weeks. Counseling will include advice on healthy diet, physical activity, medication adherence, blood glucose monitoring, and prevention of diabetes-related complications, according to routine clinical practice. Participants will continue their usual prescribed antidiabetic treatment and follow-up. They will not receive the structured digital DSME intervention, WhatsApp educational messages, or mySugr-supported glucose logging provided to the intervention group.
Category
Behavior

Recruitment centers

1

Recruitment center
Name of recruitment center
Combined Military Hospital, Jhelum
Full name of responsible person
Sumaira Riaz
Street address
CMH Jehlum Cantt, Pind Dadan Khan - Jhelum
City
Jhelum
Postal code
49600
Phone
+92 306 9578847
Email
sumairariaz1984@gmail.com

Sponsors / Funding sources

1

Sponsor
Name of organization / entity
Office of Research, Innovation & Commercialization-NUMS
Full name of responsible person
Dr Shahid Waseem (Director ORIC)
Street address
CMH Rd, Rawalpindi,
City
Rawalpindi
Postal code
46000
Phone
+92 51 9270677
Email
oric@numspak.edu.pk
Web page address
https://numspak.edu.pk/oric
Grant name
Grant code / Reference number
Is the source of funding the same sponsor organization/entity?
Yes
Title of funding source
Office of Research, Innovation & Commercialization-NUMS
Proportion provided by this source
100
Public or private sector
Public
Domestic or foreign origin
Domestic
Category of foreign source of funding
empty
Country of origin
Type of organization providing the funding
Academic

Person responsible for general inquiries

Contact
Name of organization / entity
Armed Forces Post Graduate Medical Institute
Full name of responsible person
Sumaira Riaz
Position
Medical Officer
Latest degree
Medical doctor
Other areas of specialty/work
Public Health
Street address
CMH Rd, Rawalpindi,
City
Rawalpindi
Province
Punjab
Postal code
46000
Phone
+92 306 9578847
Email
sumairariaz1984@gmail.com

Person responsible for scientific inquiries

Contact
Name of organization / entity
Armed Forces Post Graduate Medical Institute
Full name of responsible person
Sumaira Riaz
Position
Medical Officer
Latest degree
Medical doctor
Other areas of specialty/work
Public Health
Street address
CMH Rd, Rawalpindi,
City
Rawalpindi
Province
Punjab
Postal code
46000
Phone
+92 306 9578847
Email
sumairariaz1984@gmail.com

Person responsible for updating data

Contact
Name of organization / entity
Armed Forces Post Graduate Medical Institute
Full name of responsible person
Sumaira Riaz
Position
Medical Officer
Latest degree
Medical doctor
Other areas of specialty/work
Public Health
Street address
CMH Rd, Rawalpindi,
City
Rawalpindi
Province
Punjab
Postal code
46000
Phone
+92 306 9578847
Email
sumairariaz1984@gmail.com

Sharing plan

Deidentified Individual Participant Data Set (IPD)
Yes - There is a plan to make this available
Study Protocol
Yes - There is a plan to make this available
Statistical Analysis Plan
Yes - There is a plan to make this available
Informed Consent Form
Undecided - It is not yet known if there will be a plan to make this available
Clinical Study Report
Yes - There is a plan to make this available
Analytic Code
Yes - There is a plan to make this available
Data Dictionary
Yes - There is a plan to make this available
Title and more details about the data/document
De-identified individual participant data (IPD), study protocol, statistical analysis plan, and informed consent form.
When the data will become available and for how long
Available 6 months after publication of the primary results and for up to 5 years.
To whom data/document is available
Qualified researchers upon reasonable request and approval by the principal investigator.
Under which criteria data/document could be used
For scientifically sound research after approval of a research proposal and signing a data-sharing agreement.
From where data/document is obtainable
Available from the principal investigator via email upon reasonable request. (sumairariaz1984@gmail.com)
What processes are involved for a request to access data/document
Researchers should submit a written request by email to the principal investigator. Requests will be reviewed for scientific merit and ethical compliance. Approved requests will require a signed data-sharing agreement before de-identified data are provided.
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